📄 Terms and Conditions for GoBigg

Effective Date: 15-06-2025
Website: www.gobigg.co.uk
Business Name: GoBigg

Please read these Terms and Conditions (“Terms”) carefully before using our website or engaging with any of our services.

By accessing our website or booking a service, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

1. Who We Are

GoBigg is a UK-based company offering real estate and logistics services, including property management, rentals, home and office removals, courier services, waste removal, and furniture setup.

2. Use of Our Website

You agree to use the GoBigg website for lawful purposes only and not to engage in any activity that could harm, disrupt, or misuse the site or its users.

  • You must not attempt to access restricted areas of the site.

  • You must not upload malicious code, spam, or content that infringes on rights.

3. Booking & Payment

  • All bookings for our services must be confirmed via email, phone, or through the website.

  • Prices are provided at the time of booking and may vary based on service scope.

  • Payment terms are outlined during booking. We reserve the right to request full or partial payment upfront.

4. Cancellations & Refunds

  • Cancellations made at least 48 hours before the scheduled service may be eligible for a full or partial refund.

  • Late cancellations or no-shows may incur charges or forfeit any deposit.

  • Refunds for property services (e.g., application fees) are handled on a case-by-case basis and may be non-refundable.

5. Liability

  • While we take every precaution to deliver services professionally and safely, GoBigg is not liable for:

    • Delays caused by third parties or traffic

    • Damage due to pre-existing faults or poorly packed items

    • Losses beyond our reasonable control

  • For logistics services, customers are encouraged to insure valuable items.

6. Real Estate Services Disclaimer

  • We are not financial advisors. Any investment advice or property guidance is general in nature.

  • Tenants and landlords must ensure they understand all agreements before signing.

  • Property availability and prices are subject to change without notice.

7. Intellectual Property

All content, images, branding, and materials on our website are the property of GoBigg and may not be copied, reproduced, or reused without prior written permission.

8. Privacy

We take your privacy seriously. Please review our Privacy Policy and Cookie Policy to understand how your data is collected and used.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website or services constitutes acceptance of those changes.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

If you have any questions about these Terms, please contact:

GoBigg
Email: info@gobigg.co.uk
Address: Balfour Business Centre
390-392 High Road
Ilford, Essex, IG1 1BF